ace789 Terms & Conditions

These terms and conditions ("Terms") form a legally binding agreement between players ("you" or "user") who use the ace789 platform, site, and services ("Services") and ace789 ("we").

By accessing the ace789 website, registering an account, or playing games, you are considered to have read and accepted these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree to these Terms, you may not use the Services.

ace789 reserves the right to amend these Terms at any time, with or without prior notice. If you continue to use the Services after changes are made, you will be considered to have accepted the revised Terms.

To use ace789's Services, you must meet the following requirements—

• You must be 21 years of age or older. Anyone under the legal age is strictly prohibited from accessing and playing.
• You must be legally permitted to engage in online gambling under the laws and regulations of your country.
• You may only open one account using your own personal details, and may only act on your own behalf — you may not play on behalf of a third party.
• You may not attempt to use ace789's Services through software hacking, bots, or any other fraudulent means.
• Anyone previously banned by ace789 is not permitted to open a new account.

3.1 Account Registration

To play at ace789, you must register once using accurate personal details. Accounts opened with false information may be suspended or closed by us.

3.2 Identity Verification

As part of the KYC (Know Your Customer) process, ace789 may request your personal details and ID documents at any time. If they are not submitted within the specified timeframe, your account may be temporarily suspended.

3.3 Password Security

You must keep your login details (Username and Password) confidential. ace789 is not responsible for any losses caused by a third party accessing your account. If you lose access to your account, contact us immediately through ace789 Login or reach us via 24/7 Live Chat.

4.1 Deposits

ace789 accepts the following payment methods for deposits: KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit amount is 5,000 Ks.

4.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawals are processed within 30 minutes to 3 hours. Any withdrawal method may be used, though it may be required to match the method used for the deposit.

4.3 Payment Verification

We reserve the right to review any transaction in accordance with Anti-Money Laundering (AML) policies. Suspicious transfers may be blocked or cancelled, and may be reported to the relevant authorities.

4.4 Refunds

Refund requests for deposits with no gameplay will not be accepted. If an incorrect deposit was made due to a technical issue, please notify us via 24/7 Live Chat and ace789 will investigate and make a decision.

5.1 Welcome Bonus

First-time depositors at ace789 can receive a 200% welcome bonus of up to 100,000 Ks. For example — deposit 20,000 Ks and receive a 40,000 Ks bonus, giving a total balance of 60,000 Ks. The bonus must be wagered 20 times (40,000 × 20 = 800,000 Ks) before any withdrawal can be made.

5.2 Wagering Requirement

The bonus amount must be wagered 20 times before any winnings earned from the bonus can be withdrawn. If you deposit 120,000 Ks, you receive a 100,000 Ks bonus and the wagering requirement will be 100,000 × 20 = 2,000,000 Ks.

5.3 Bonus Restrictions

• Bonuses cannot be claimed more than once without our authorisation.
• Only one bonus is available per account, IP address, and device.
• ace789 reserves the right to modify or discontinue bonuses without prior notice.
• If a player is suspected of exploiting or abusing bonuses, ace789 reserves the right to void the bonus.

Games available at ace789 include Slots, Live Casino, Baccarat, Roulette, Dragon Tiger, Shan Koe Mee, Sic Bo, football betting, and more. Detailed rules for each game can be found within the game itself.

• Game outcomes are determined by RNG (Random Number Generator) and cannot be altered by ace789.
• If a game is interrupted due to a network disconnection, our team will review the server records and resolve the issue.
• If an account is closed due to an error on the player's side, lost funds will not be refunded.
• In football betting, if a player is found to have placed a bet after already knowing the result without having watched the match, ace789 reserves the right to void that bet.

ace789 has 3 VIP levels — Bronze, Silver, and Gold. Weekly cashback rates are up to 0.5% for Bronze, up to 1.0% for Silver, and up to 1.5% for Gold. VIP level progression depends on wagering volume and platform loyalty.

Cashback bonuses represent bonus funds only and cannot be withdrawn until the wagering requirement is met. ace789 reserves the right to update VIP program terms.

The following activities are strictly prohibited for all players—

• Playing using software bots, scripts, or automation tools
• Collusion (players working together to give one player an unfair advantage)
• Hacking or intentionally exploiting server vulnerabilities
• Using the platform for money laundering
• Bonus abuse or bonus hunting
• Opening multiple accounts from a single person

If any of the above prohibitions are violated, ace789 reserves the right to close the account, seize funds, and take legal action.

ace789 protects players' personal information and financial data using SSL Encryption technology. You can read the details of how we handle, store and share data in our Privacy Policy.

We do not sell players' personal information to third parties. We may share it with the relevant authorities only when required by law.

ace789 takes responsible gaming seriously and provides tools that let players set limits on their play. If gambling becomes a problem, you can read more on our Responsible Gaming page.

ace789 does not allow anyone under 21 to play. Players can set their own Self-exclusion and temporarily suspend their access to the service.

If you have any questions or issues while using ace789, you can reach us 24/7 in Myanmar language via Live Chat, or send an email to [email protected].

Our customer support team operates year-round without any days off.

ace789 is not responsible for any losses or damages arising from the following—

• Losses caused by errors on the player's part
• Issues with the player's computer, mobile device, or internet connection
• Unauthorized access to a player's account by a third party
• Force Majeure — events beyond ace789's control, such as natural disasters, war, or changes in law

ace789 reserves the right to update or amend these terms and conditions at any time. Changes take effect from the date they are published on the site, and continued use of the site will be considered acceptance of those changes.

ace789 reserves the right to immediately close a player's account without prior notice if these terms and conditions are violated.