21+ Age Requirement

ace789 Responsible Gaming

Gaming is a form of entertainment. At ace789, you have access to tools and guidance to help you stay in control and play responsibly.

What is Responsible Gaming?

At ace789, our players' wellbeing comes first. Gaming should be enjoyed as a form of entertainment and should not be treated as a primary source of income. While every player has the right to make their own choices, ace789 believes there is a responsibility to ensure gaming never becomes something you cannot control.

On this page you will find information on responsible gaming, self-control tools, safety tips, and support channels. Any player can use these tools free of charge, and the ace789 support team is available 24/7 to help.

Only those who understand the fun and the potential losses involved should play. Playing purely to win, without regard for possible losses, is not a healthy approach.

Important Notice

Gaming at ace789 is for people aged 21 and above only. Players should manage their finances and time carefully.

Self-Protection Tools

Deposit Limit

Set your own daily, weekly, or monthly deposit cap to manage your budget. The limit takes effect immediately after it is set.

Time-Out

If you want to take a break from gaming, you can use the Time-Out feature. Set a break from 24 hours up to 7 days — your account will be inaccessible during that period.

Self-Exclusion

If you want to stop gaming for an extended period, you can request Self-Exclusion. Choose a period from 30 days up to one year. Your account cannot be reopened until that period ends.

Loss Limit

Set the maximum amount you can lose in a single session or within a day. Once that amount is reached, your gaming will be stopped automatically.

View Game History

You can check your game history and deposit/withdrawal records at any time. This helps you keep a clear eye on how you are playing.

24/7 Support

If you have any concerns about gambling, you can reach ace789 via Live Chat or email 24/7. Support is available in Myanmar language.

Warning signs that your gambling may be a problem

If you notice one or more of the following in yourself, ace789 recommends speaking with a medical professional or counsellor about your gambling.

  • You often find yourself spending more than you planned to gamble.
  • You keep gambling to try to win back money you have lost.
  • Gambling is affecting your family, work, or personal relationships.
  • You believe you can control your gambling, yet keep losing — and cover it up with promises.
  • You are borrowing money or asking family for money to fund your gambling.
  • You want to stop gambling but feel unable to do it on your own.
  • When you are not gambling, you feel restless and find yourself thinking only about gambling.

We are here to help

If any of the warning signs above apply to you, contact ace789's 24/7 Live Chat right away or send a message to [email protected]. We can set up Self-Exclusion or Time-Out for you immediately.

These services are handled with complete confidentiality — your personal information is kept secure.

Tips for safer gambling

01

Set a budget in advance

Decide how much you are willing to spend before you start, and stop once you reach that limit. Only play with money you can afford to lose.

02

Set a time limit

Set a weekly time limit for yourself and stick to it. It is easy to lose track of time while playing, so setting a limit beforehand is the best approach.

03

Do not gamble to make money

Do not expect to get your money back from gambling. Always keep in mind that you can lose, and play only for fun.

04

Do not gamble under the influence or when stressed

Avoid gambling when you are stressed, feeling down, or after drinking. Making decisions in those states is not a good idea.

05

Do not keep it in the dark

Be honest with family and friends about the fact that you gamble. Hiding it tends to make problems worse.

06

Take breaks

Take regular breaks instead of playing non-stop. Be mindful of the time you spend gambling and keep it balanced with the rest of your life.

07

Protect your family

Make sure family members under 21 cannot access your account. Keep your account secure.

08

Accept losses

You will not win every time you play. Being able to accept a loss and walk away is a sign of a responsible player.

Contact us if you need help

If you or a family member feels that gambling is becoming a problem, contact the ace789 support team right away. We provide 24/7 Live Chat and email support in Myanmar language. Self-Exclusion or Time-Out can be set up immediately, and your personal information will be kept completely confidential.

24/7 Live Chat

How to ask for help

  • 1. Open ace789's Live Chat and message us with "Responsible Gambling".
  • 2. Our support team will set up Self-Exclusion or Time-Out for you.
  • 3. Your personal information is kept completely confidential — contact us without worry.

Play responsibly at ace789

ace789 puts players' wellbeing first. Make full use of the tools we provide and keep your gaming enjoyable. If you'd like to learn more about the games, check out the football, slots, or live casino sections.

Safe Platform

ace789 uses SSL encryption and guarantees fair play, keeping players' personal information secure. For players aged 21+ only.

Questions about responsible gaming

Open ace789's 24/7 Live Chat and contact the support team with the message "Set up Self-Exclusion". Choose your exclusion period (30 days to one year) and the support team will action it immediately. Your account cannot be reopened until that period ends.

You can set a deposit limit by contacting the ace789 support team. You can choose a daily, weekly, or monthly deposit cap. The limit takes effect immediately after it is set, and you will not be able to deposit beyond that amount.

Your account cannot be reopened before the Time-Out period ends. This is ace789's policy to protect players' wellbeing. Once the period is over, you can contact the support team to request reactivation.

For help with problem gambling at ace789, you can reach us via 24/7 Live Chat or by emailing [email protected]. Our support team can assist in Burmese, and your personal information will be kept confidential.

ace789 is for users aged 21 and above only. To prevent minors from gaining access, never share your account login details with anyone. If minors can access your device, we recommend installing parental control software.

Yes. Chasing losses is a recognised sign of problem gambling. If this is happening, stop playing immediately and contact the ace789 support team to request Self-Exclusion, or speak with a healthcare professional.